The personal information that we request and collect is through online forms on our website. These forms will request personal information including:-
- E-mail address
- Postal address
- Telephone and fax numbers
- Domain name
Alpha Design does not request or collect credit card information. We use a third-party billing agent to process payments made for services or products offered by us (PayPal).
Using your information
We will only use the information you provide us with for the following purposes:-
- Making improvements to our service
- Actioning any requests you make
- Supplying you with requested information
- Notifying you for hosting and domain name renewals
Alpha Design tries to keep all personal information that we store up-to-date. We will amend any information we find to be inaccurate or we have been informed that is inaccurate.
Alpha Design collects information from your visit to our site. This information is only used to track browsing patterns and cannot be used to identify you personally unless there is a legal request (Police, Court, etc).
Please note! The safety of your data and your website is our No1 priority. We have an excellent reputation of keeping client’s websites safe and clean from malicious code however if the website you are hosting with us is hacked, Alpha Design will not accept any responsibilities for any loses.
We always use the latest and updated security software on our servers. We always ensure your data is safe however malicious attacks are blocked daily by our powerful firewall and other security applications we are running on our servers.
In case of your website has been hacked, we will take an immediate action to clean, protect and make your website live as soon as possible (please note charges may be applied “this usually happens when we have informed you that your website code is out of date”). For more information, please contact us by using the following email address: firstname.lastname@example.org